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GUEST BOOK- CUSTOMER'S FEEDBACK |
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From:
Dale Janeczko
To:
HIGHLIGHTS TRAVEL
Subject: the trip
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Sorry it's taken us so
long to write. Things are always busy upon returning
home.
The accommodations and
the van were just excellent. We were really pleased
with the professionalism of both drivers. We felt very
safe with them. The guide in the North, Tuan, was
great. He gave us a lot of information about the
country and his English was very good.
In the South, our
Guide, Chuong, was very knowledgeable. His English was
not so good and sometimes we had a hard time
understanding each other. However; he did really bring
us to many interesting places. He tried very hard to
please us and showed us much that was not on the
itinerary. I think that the guides and the drivers
helped to show us a lot of Vietnam that we would never
have experienced on our own. They were very concerned
about our well-being. We even met Chuong's family and
had supper with them and that was a nice touch. We were
very pleased. They were always on time and eager to
start the day.
On the negative side,
the bicycles for the guides were heavy and they had a
hard time keeping up with us sometimes as our bikes were
lighter and ride smoother and easier. Personally, I
would have liked to cycle more and be in the van less
but that would depend on your customer I guess. There
happened to be a lot of road construction so maybe we
could have cycled more once the roads are more
developed.
We very much enjoyed
Vietnam. It's a beautiful country and the people were
generally warm and friendly. We loved the food! The
guides were so good at ordering us lunches that were
excellent and allowed us to taste the regional dishes.
We had lots to eat too - they made sure of that.
It was great when we
were able to cycle out in the countryside away from a
lot of the city traffic. Although, it was certainly a
thrill for us to cycle in Hanoi as we are not used to
the number of motorbikes and mopeds so it was really
exciting in a crazy sort of way.
We enjoyed the history,
visiting some of the museums and the cu chi tunnels and
the prison in Hanoi.
We especially liked
seeing people in the rural areas do some of their daily
tasks, making rice paper, weaving mats, making pottery,
harvesting rice - rice farming practices, tropical fruit
crops and just day to day life as it's so different in
Canada.
Nha Trang (boat
ride/snorkeling and cycling in the countryside), Hoi An
and Hanoi (the pottery village and the water puppets and
the shopping streets in Old Hanoi) were some of our
favorite areas. We also really enjoyed the North and
see the rural areas there and how it's so different from
the south. You might want to warn people if it's
winter, as we weren't prepared for the cool
temperatures. After a while, we had seen plenty of
temples - and were happy to see other things.
I hope this helps. If
you have any other questions, please let us know.
Thanks for the tour.
We have no problem recommending it.
Theresa Nimegeers and
Dale Janeczko
janeczko@shaw.ca
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Sir,
We are back to Tel Aviv Israel, and
we want to thank you for the organization of this
complicated and wonderful tour in Vietnam and
Cambodia.
We shall always remember those
unforgettable days spent in both countries.
Everything was perfect and today we
know a lot more about the Vietnamese, there kindness
there suffer and there hope in the future.
As we took a lot of pictures and
video sceneries we shall be able to show and explain
to family and friends what we have seen and
experienced.
I shall recommend and give your name,
e-mail, and address of your travel agency to anyone
who want to travel to Vietnam.
Thank you once more for everything.
DAN
& CARMELLA AMMAR
Tel
/ Fax : 972 3 7395952
e-mail :
jaky1@netvision.net.il or
dan.ammar@gmail.com
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From:
dov
barak
Subject: RE: Halong Bay one day tour
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Dear Mr Jimmy Nguyen,
We are back home, and
I wanted to tell you that we enjoyed the trip.
The group was very nice, and we had good time
Best regards,
Dov
dbarak@bgu.ac.il
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From:
EBER
ZOEHLER
To:
'HIGHLIGHTS TRAVEL CO.,LTD
Subject: gratitude from a
Brazilian
family
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Jimmy, it really
happens, Jiro, after your interventions
change his behavior and help us completely,
being very kind and helpful. thank you.
We had returned
to Brasilia safe but tired because of the
long trip, more than 35 hours, included
airport connections.
thanks for the
competent and skillful services.
if you need some
thing from Brasil, we are disposed to help.
Eber and Maria
Helena
zoehler@gmail.com
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Dear Mr. Hung Nguyen!
We are back in Austria. It was really a
great journey through Vietnam. We thank you
very much for all the efforts you have made
for us. It was really all well organized.
All the guides and drivers we had were very
friendly and made a lot of efforts to make
our holidays as fine as possible. So it was
not a big problem, that the English of the
guides in Hue and Hoi An was difficult to
understand.
We are absolutely happy, that we have chosen
Highlights Travel for our holidays.
We can recommend to our friends to go to
Vietnam and especially to go with your
agency.
Best regards
Franz Eder
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Just a quick note regarding
the fantastic holiday you
provided for us. Everything
was delivered as per itinerary
and we had no problems
whatsoever. It was a
pleasure doing business with
you and we will recommend
your business to those who
are interested in visiting
Vietnam.
Les and Tricia Koob
tlkoob@shaw.ca
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Send
mails and pictures to your friend ! |
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